Our Family-Oriented Culture Is A BOON For You
Our Family-Oriented Culture Means
You Get Roofers Who Care
And At Freetail Roofing, We
Treat Everyone Like Family
If you’re looking for a roof replacement in the Austin, TX area, you likely want to be treated well and receive quality service. Typically, decent customer service is expected, but you don’t really notice it until it’s lacking.
However, when you choose a family-oriented roofing company like Freetail Roofing, you’ll notice the difference from your initial phone call.
At Freetail Roofing, we’re a reliable roofing contractor in the Austin, TX area who treats our clients like family.
A Culture Of Working Together
Teamwork makes the dream work, right?
That’s how we feel daily as we head out to transform roofs throughout our community.
At Freetail Roofing, we’ve cultivated a family-oriented culture that improves our service from the inside out. We care about each other, spend time together, and enjoy working together.
It could be as extravagant as a 4th of July party or something as simple as grabbing a meal after a training session. Either way, our family-oriented culture means a better workplace for us and improved roof replacement results for you.
A Close-Knit Roofing Company
Our family-oriented culture has created a close-knit environment within our company. Team members feel safe expressing concerns and new ideas.
Unlike a corporate environment, where it can be dangerous to bring good ideas to leadership, we have a very trusting culture. Employees can freely speak with management about fresh ideas or strategies for improvement. They don’t have to worry about “speaking out of turn.”
At Freetail Roofing, we want everyone to feel comfortable, whether in our office or on a job site. This improves productivity and enhances results, which benefits our clients.
Our Family-Like Atmosphere
Extends To Our Customers
A better workplace isn’t where our family-oriented culture ends.
It extends to each and every customer we serve.
Treating you like family means looking out for you. We’re REFUSE to try to sell you something you don’t need just because it would mean more profits for us. If you don’t need it, we’ll advise against it.
Your recommendation from Freetail Roofing will ALWAYS be in your best interest. We honestly try to treat you, your family, and your property in the same way we’d like ours treated.
When You’re In Need – We’re There For You
When a big storm moves through the area, we’re out in our community either that night or first thing the following morning, assisting homeowners with their roofs. We’re helping get roofs tarped up to limit the potential damage as much as possible.
A leaking roof is a significant problem – the longer it remains unattended, the worse it can become.
This is something we just do.
We care about our community and helping our neighbors. While we can potentially bill insurance for this later, there’s no guarantee.
We do it because we care.
Being Accommodating Isn’t Just Something
We Say – It’s Who We Are
How can we be accommodating?
How can we help?
How can we make the roof replacement experience as stress-free as possible?
These are the questions we ask and answer. Whether it’s supporting you during insurance claims as best we can or keeping you informed throughout your roof replacement project.
We keep your peace of mind a priority.
In addition, our owner and your project manager will often be on-site at your home during the roof installation, allowing you greater communication. And many of our guys are bilingual, speaking both English and Spanish.
We go the extra mile for our clients because we want them to feel appreciated.
We want you to feel like family.
So, if you need a roof replacement in the Austin, TX area and want a roofing contractor who will treat you right, contact Freetail Roofing and schedule a free estimate.